In case a trek is cancelled by us (Company) the Discovery Hikes, at the last moment due to the natural calamity/ any unavoidable circumstances (like rain, earthquake, landslides, strike, Bandh call, riots, curfew, etc) which will be immediately intimated with fastest mode of communication to the trekkers, withstanding, Discovery hike will issue a trek voucher for the full amount to the trekker. The voucher can be reused for the same trek or another trek in the next one year subject to information by the trekker’s information about reschedule of trekking well in advance.
If you cancel your trek, the cancellation charges are as given below:
|Cancellations prior to 25 days from the start of the trek:||full refund.|
|Cancellation between 25 days to 20 days to the start of the trek:||50% refund.|
|Cancellation less than 20 days to the start of the trek:||no refund.|
For weekend treks – Nag Tibba
|Cancellations prior to 7 days from the start of the trek:||full refund.|
|Cancellations less than 7 days from the start of the trek:||no refund.|
Note: In case of refund, there will be a deduction of 4% (bank charges) from the total fee you have paid. Also, if you have opted for trek insurance, the amount will not be refunded. Refunds will be processed within 5-10 working days from the date of cancellation, If you wish to cancel your trek.